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PenFed Credit Union Learning and Talent Development Specialist (Remote) in San Antonio, Texas

Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. PenFed is hiring a Learning and Talent Development Specialist (Remote). The primary function of this role is to develop and maintain relevant learning metrics, provide insights on metrics through formal reporting and presentation, act as administrator for the LMS (learning management system) for HR learning and functional learning teams, provide logistical support for learning events, and manage document retention and storage for learning materials. This position is remote, and candidate can be located anywhere in the United States. Compensation range: $41,300 - $78,150 Eligible for scorecard bonus Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Manage centralized LMS functions and reporting for enterprise and functional learning. Curation of learning materials and modules. Maintain an in-depth knowledge of operating policies and procedures and PenFed products and services. Monitor, evaluate and record training activities and programs effectiveness through data analysis. Provide logistical support for onsite and offsite learning events, and assist in the coordination of on-the job training for employees. Periodically facilitate vILT (virtual, instructor led) and classroom learning sessions. Survey learning needs, analyze information obtained, submit recommendations and make changes to online learning modules and/or classroom learning programs. Participate in the establishment of relationships with vendors and acts as facilitator for available learning sessions and materials. Maintain records, reports and logs to conform to compliance regulations and company policy and procedures. Adhere to confidentiality of employee information. Participate in developing overall department goals, objectives, systems, and controlling costs. Periodically perform in positions for which others are trained in order to maintain current knowledge of techniques and duties required. Assist in the evaluation of reports, decisions and results of the HR department in relation to established goals. May provide input on HRIS projects to include research on delivered systems, design, development, data collection, testing requirements and recommendations for implementation. Identify employees’ needs through data collection, observation, employee feedback and discussions with managers and staff. Recommend new approaches, policies, and procedures to effect continual improvements in the efficiency of the learning area in particular and for the HR department in general. Manage HR Learning and Talent Development email traffic; constructing responses and redirecting where appropriate. *This role is responsible for ensuring business continuity. Qualifications Equivalent combination of education and experience is considered. Bachelor’s Degree in Human Resources, Business, Learning & Development or a related field is required. Minimum of three (3) years’ of experience in training is required. Supervisory Responsibility This position will not supervise employees. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. Travel Interstate Travel (10%) to various worksites may be required. Special Message Regarding COVID 19 PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world. In light of the current situation with novel coronavirus (COVID-19), we have modified our hiring, onboarding, training, and deployment protocols in order to comply with current local and state guidance around social distancing. About Us Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256. #LI-187892656_AS1

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