PenFed Credit Union Product Acquisition Implementation Manager in Omaha, Nebraska
Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. PenFed is hiring a Product Acquisition Implementation Manager at our Omaha, Nebraska location. The primary purpose of this position is to be responsible for implementing acquisitions campaigns for consumer banking products. This position must be able to manage multiple deadlines for all elements of marketing campaigns and excel in working with cross-functional teams in a dynamic environment with minimal oversight. In addition, will actively participate in the development of the annual campaigns and budgets for product acquisitions. *Eligible for Scorecard Bonus Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Support Campaign Managers in execution of direct marketing campaigns for consumer banking products including credit cards, auto loans, personal loans, student loans and deposit products Responsible for operational execution of acquisitions campaigns: coordinate milestone dates, manage timelines, collaborate with print vendors and internal stakeholders on hitting send/mail dates; oversee implementation and track results as well as campaign costs. Communicate with print vendors as to campaign planning, status, and expenses. Assist in campaign proofing as well as QA of files and creative Work with internal marketing team or approved agencies to update creative as well as proofread materials for accuracy. Advise internal partners and vendors as to required disclosures on creative materials. Ongoing review of processes and procedures identify workflow improvements and efficiencies to improve speed to market. Recommend means to improve cost per piece for mail packages. Participate in new and ongoing consumer banking acquisition projects as needed. Assist in maintaining competitive analysis on consumer banking direct marketing pieces. Track campaign expenses and evaluate opportunities for cost savings. Organize campaign documentation and procedures in digital library for audits and archive. Qualifications Equivalent combination of education and experience is considered. Bachelor’s Degree in business, marketing or related field is preferred Minimum of five (5) years’ campaign management and marketing experience in the consumer banking industry; including but not limited to campaign execution, print vendor management, direct marketing, member centric insights, competitive intelligence, and campaign performance & cost analysis Familiarity with consumer banking product regulatory requirements Ability to manage multiple deadlines in a fast-paced environment Self-starter that can work with minimal oversight Detail oriented and highly organized Excels at working in a cross-functional team, with an inclination to take initiative Excellent verbal and written communication skills with internal and external customers Acquisitions direct marketing experience strongly preferred Experience in credit card, deposits, personal loans, student and/or auto loans preferred Asana and Adobe software familiarity is a plus MS Word Suite Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Employees also currently have the option to work remotely at home. *Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. * Travel Ability to travel to various worksites and be on-call may be required. Special Message Regarding COVID 19 PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world. In light of the current situation with novel coronavirus (COVID-19), we have modified our hiring, onboarding, training, and deployment protocols in order to comply with current local and state guidance around social distancing. About Us Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.