PenFed Credit Union Senior Manager, Internal Fraud and Investigations in McLean, Virginia
Overview Are you looking to take your career from good to great? As an employee of PenFed, every day is an opportunity to thrive, and be part of a team working to ensure our organization is providing world class service to our members, employees, and our communities. We exist to help our members realize their full potential, educate and encourage their dreams, and make every effort to follow our mission and help our members “do better.” Joining PenFed is more than being an employee; it’s about being a part of the PenFed family. PenFed is hiring a Senior Manger, Internal Fraud and Investigations at our Tysons, Virginia location. The primary purpose of this job is to lead a team to develop and execute on Internal Fraud reporting/triggers, review and submit SARS and larger investigations of fraud related to alleged criminal, fraudulent, or unethical activities perpetrated against PenFed by either internal or external actors. The incumbent will develop and oversee a comprehensive program responsible for planning, directing, recovery, prosecution, and overall case management, along with the documentation and reporting of both internal and external investigations. Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned. Lead and oversee staff responsible for performing the Internal Fraud development and execution (70%), SARS (20%) and larger investigations (10%). Directly manage complex or sensitive cases by conducting research, analyzing facts and data, conducting interviews, preparing reports and other key documentation, recommending investigative direction, and presenting results to the appropriate authority. Cooperate and collaborate with executive management and all other business units, as appropriate, during all phases of internal and external investigations. Support Financial Intelligence Unit. Interact with Human Resources, Legal and federal, state, and local law enforcement agencies when appropriate. Maintain an active professional network to share and receive information. Testify in court proceedings involving both civil and criminal matters as a representative of PenFed if required. This role is responsible for ensuring business continuity. Qualifications Equivalent combination of education and experience is considered. Bachelors’ degree in related field is required, Master’s degree preferred. Minimum of ten (10) years’ supervisory experience related to financial/internal investigations and/or e-commerce is preferred. Minimum of three (3) years of comprehensive understanding of fraud is required= Minimum of three (3) years of experience in forensic accounting, fraud examination, internal or external audit, and fraud analytics is preferred. Minimum of three (3) years of financial and business acumen is preferred. Working knowledge of the Fair and Accurate Credit Transactions Act, Bank Secrecy Act, and all other regulations related to fraud activities, schemes, and investigations is required. Strong interpersonal skills, and the ability and willingness to work collaboratively with others, are essential. Demonstrate analytical skills, complex problem-solving skills, and research skills are essential. Strong attention to detail and delivering a thorough, high-quality work product is also essential. Ability to work under pressure, act decisively, and consistently meet deadlines is required. Strong oral and written communication skills are required. Documentation, report writing, and presenting are key components of this position. Highly effective organization, time management, and prioritization skills are essential. Supervisory Responsibility This postion will supervise employees. Licenses and Certifications There are no additional certifications required. Work Environment While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise. Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds. Travel Ability to travel to various worksites and be on-call will be required. Special Message Regarding COVID 19 PenFed is continuing to hire and train exceptional individuals to help us serve our 2 million members both here and around the world. In light of the current situation with novel coronavirus (COVID-19), we have modified our hiring, onboarding, training, and deployment protocols in order to comply with current local and state guidance around social distancing. #LI-CL1 About Us Established in 1935, PenFed today is one of the country’s strongest and most stable financial institutions with over 2 million members and over $26 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico and Okinawa. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day. We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more. Equal Employment Opportunity PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same. PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 240-224-4256.